Gambaran Minat Penggunaan Aplikasi Mobile JKN Di Kecamatan Cilodong

Description of Interest in Using the JKN Mobile Application in Cilodong District

Abstract

Introduction: Mobile JKN application users are still small or low. The Social Security Organizing Agency (BPJS) recorded the participation of the National Health Insurance (JKN) reaching 226,301,696 participants from the total 226,301,696 JKN mobile participants recorded in the Play Store who have used the JKN mobile application only reached 10,000,000 users with active users only reaching 432,000 participants. The purpose of this study is to determine the interest in using the JKN mobile application.

 Methods: This research uses quantitative descriptive method. The data collection technique used was distributing questionnaires to 97 respondents of JKN mobile participants in RW01 Cilodong sub-district who were the subjects of this study.

Results: The results of the study showed higher interest (52,6%) than no interest (47,4%) in using the JKN mobile application. Knowledge of JKN mobile application information on JKN participants in RW01 Cilodong sub district is good (59,8%). Motivation influences (69,1%) the interest in using the JKN mobile application. Environmental factors influence (66%) interest in using the JKN Mobile application.

Discussion: It was found that more JKN mobile participants in RW01 Cilodong sub-district were interested (52,6%) than not interested (47,4%). It is known that knowledge about the JKN mobile application among JKN participants in RW01 Cilodong subdistrict is higher among those who are good (59,8%) than those who are not good (40,2%). It is known that the motivation factor on the interest in using the JKN mobile application among JKN participants in RW01 Cilodong District has a greater effect (69,1%) than no effect (30,9%). It is known that social environmental factors influence the interest in using the JKN mobile application among JKN participants in RW01 Cilodong Subdistrict more (66%) than do not influence (34%).